About the Company
Ellae Creative Branding Agency Limited is an internationally acclaimed, award-winning branding and communications agency, set center stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results for our clients.
Client Relationship Intern Officer
The client relationship intern works closely with the sales team to manage relationships with clients.
-Building and maintaining relationships with clients and key personnel within customer companies.
-Conducting business reviews to ensure clients are satisfied with their products and services.
-Alerting the sales team to opportunities for further sales within key clients.
-Letting customers know about other products the company offers.
-Attending meetings with clients to build relationships with existing accounts.
-Achieving client relationship targets and KPI’s as set by the Head of Sales.
-Working closely with Account Managers and Sales Consultants.
-Escalating and resolving areas of concern as raised by clients.
-Carrying out client satisfaction surveys and reviews.
-Monitoring company performance against service level agreements and flagging potential issues.
-Updating the CRM and ensuring account managers are aware of changes within clients.
-Passing leads to the sales team and following up on progress.
-Liaising with internal departments to ensure client needs are fulfilled effectively.
-Strong interpersonal skills and an ability to build rapport with customers.
-Candidate must reside on the Island (Lekki, Victoria Island and Obalande).
-1-3 Years’ experience in same or close similar role.
-Previous sales experience and an organized approach to work.
-Hardworking with a strong work ethic.
-Previous experience working as a client relationship manager or a track record of managing client relationships.
-Male & Female can apply, but preferably Female.
-Remuneration: N30,000.00 and above per month
17th February, 2019.
How to Apply
Interested and qualified candidates should: Click here to apply online
Please kindly ensure you fill the application form in capital letters