About the Company
Critical Rescue International (CRI) was founded in 2001 as Nigeria’s first advanced paramedic (Emergency Medical Services) company. Over the ensuing years, we have developed a strong international reputation in the areas of health information and advice, medical assistance, primary healthcare, emergency and non-emergency medical response, benefits administration, and industrial health services.
Front Desk Officer
Overall Purpose of the Job
Provide front-desk administrative function with focus on customer service and customer experience.
Roles & Responsibilities
-Follow all policies and procedures laid out by the company and contracting company including but limited to:
Company Policy and Procedures
Medical Treatment Policy and Procedures
HSE Policy and Procedures
Operational Policy and Procedures
-Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
-Responsible for handling front office reception and administration duties
-Greet visitors warmly and register guests/patients, direct guests/patients as needed
-Manage billing and payment activities for clinics
-Complete other administration duties as assigned
-Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
-Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Administrative Duties, Etc.
Key Performance Indicators:
-Measurable generation of income for the organization for assigned services and products.
-Continued positive client satisfaction and feedback.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org