About the Company
Lotus Beta Analytics Nigeria Limited (LBAN) is well focused on the provision of Information Technology Solutions and Services. These Solutions are built on a world-class, secure, resilient infrastructure, delivered according to global best practices in partnership with the world’s leading technology vendors.
-Documents, troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
-Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
-Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
-Resolving escalated customer complaints without the need for team lead intervention.
-Analytically minded and a fast learner
-Confident and possess leadership skills
-Smart working, diligent and trustworthy
-Ready to be part of a team and work with the team to meet tight schedules
-Able to adapt to a tough and fast environment
-The ability to interact with a wide range of staff in the organization.
-Candidate must have a minimum of a HND/B.Sc degree in Computer Science or related discipline.
-Must between age 24-26
-Must have completed NYSC.