Graduate Order Processor at Supermart
About the Company
Supermart.ng, Nigeria’s leading online supermarket. If you desire to work in a fast paced environment and experience rapid personal and career growth while making a tremendous impact on society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast-paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.
Job Title
Order Processor
Job Location
Lagos
Job Description
-Manage flow of customer orders from initiation to delivery
-Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
-Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
-Determine the best delivery method for each delivery
-Negotiate rates with logistics service providers
-Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
-Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
-Prepare an end-of-day report with accurate and complete information
-Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
-Lead or participate in cross-functional initiative
-Ensure sharing of best practice among the team to drive efficiency
Qualifications
-A University degree in any discipline
-1-3 years’ experience
-Experience in Operations, Logistics, eCommerce, Retail is preferred but not required
Additional Information:
-Must be computer literate
-Excellent analytical thinking
-Knowledge of or willingness to learn new productivity tools
-High level of initiative with ability to self-manage
-Excellent written and verbal communication.
Application Deadline
21st February, 2019.
How to Apply
Interested and qualified candidates should send their Application Letter and CV to: careers@supermartng.com using the Job Title as subject of your mail.
